In a context marked by accelerating digital transformation, Madagascar is experiencing growing adoption of digital technologies. Companies are adopting new tools to improve their operations, though several challenges persist, particularly regarding skills, infrastructure, and support. Insights and explanations from Mbolatiana Andriamanantsoa.

Mbolatiana Andriamanantsoa, General Director of Goticom and CEO-founder of Softwell.

How has the landscape of digital transformation for Malagasy companies evolved?

In 2001, companies were still in the discovery phase of computerization. Work mainly involved raising awareness about the usefulness of digital tools. Today, the situation has evolved. Several sectors have already integrated management information systems. These tools enable better data organization, improved productivity, and easier decision-making. However, this evolution remains uneven. The digital sector is evolving very rapidly and forces companies to constantly adapt to new technologies.

With accelerating technologies, particularly artificial intelligence, what are the main challenges for companies today?

The main challenge remains the capacity to adapt. Technologies are evolving rapidly, especially with the arrival of artificial intelligence, and companies must keep pace. There are also significant constraints related to infrastructure, investments, and available skills. Without these elements, digital transition remains difficult to implement on a large scale.

Can the development of technology start-ups be a real engine of economic growth for Madagascar?

Madagascar has real potential, driven by creative youth increasingly familiar with digital tools. Technologies like the Internet and artificial intelligence now enable the development of innovative solutions. But for start-ups to become a true growth engine, they must address concrete issues in the real economy. It is also essential to strengthen their support: structuring, access to financing, job creation, and guidance through incubators and training programs.

The skills question is often cited as a brake on digital development. Do current training programs meet market needs?

A gap still exists between training and the real needs of companies. The problem does not stem from young people's skills, but rather from the very rapid evolution of technologies. Companies are often forced to supplement the training of new graduates. It therefore becomes essential to strengthen collaboration between schools, companies, and start-ups. Apprenticeships can represent an effective solution to bring training closer to the professional world.

Where does Madagascar stand in terms of digital maturity and artificial intelligence (AI)?

Madagascar still lags behind in digital transformation. Some companies have not yet fully engaged in their digital transformation, particularly due to costs related to equipment, connectivity, and training. This situation can reduce the competitiveness of companies that do not fully exploit available digital tools.

Regarding AI, it is mainly about appropriating these tools. AI should not be perceived as a threat, but as a performance lever, provided human oversight and responsible data use are maintained.

In a context of tension around public-private dialogue, how do you analyze the relationship between the private sector and the State?

Dialogue between the private and public sectors is essential to support the country's development. The private sector plays a central role in the economy, but it cannot advance alone. Without coordination, it becomes difficult to optimize actions and create a favorable environment for development. It is therefore important to strengthen this dialogue, promote consultation, and build a shared vision. The objective remains the same for all: the economic and social development of Madagascar.