Frustrated. Users of the national air transport are naturally so given the disruptions and flight cancellations suffered recently from the national airline. The nickname Air "maybe" has unfortunately been stuck on Madagascar Airlines again. Safety is Non-Negotiable The airline acknowledges that the unavailability of its two spare engines temporarily reduces its capacity and may force it to make adjustments to its schedule. But above all, it reminds that no aircraft will be engaged in commercial operations as long as the required conditions of safety, airworthiness and compliance are not met. Like all airlines in the world, Madagascar Airlines thus applies the sacred principle of non-negotiability of passenger safety. In the context of strict application of this safety principle, an aircraft must be maintained in accordance with extremely precise procedures. When an engine reaches a maintenance deadline, its removal from service is not an optional decision intended to improve operational comfort. It stems from airworthiness requirements and the safety system that governs the entire sector. These requirements fall under what is called, in aviation industry jargon, Safety Management Systems (SMS), specific to safety management required internationally. The International Civil Aviation Organization (ICAO) indeed presents safety management as a proactive approach to identify hazards, analyze data and continuously assess risks in order to reduce them before they lead to an accident. But even if safety is non-negotiable, passengers also have the right to better services than an airline with a fleet limited to 5 aircraft can unfortunately offer. Enormous efforts remain to be made for the airline that wants to regain its status as the country's flagship. R.Edmond