Thanks to the online application, there is no longer any need to visit agency branches. The insurance sector is evolving in Madagascar. Starting this week, a new digital platform will be put into service to allow policyholders to access all offers proposed by insurance company MAMA. With this digital tool, it will now be possible to subscribe to a contract, pay premiums, and file a claim directly online. The objective: simplify procedures and reduce delays that still penalize customers too often. Speed. One of the major changes announced concerns compensation. A recurring weak point in the sector, indemnification delays regularly frustrate policyholders, particularly transporters. With the new platform, no more waiting for several months. As soon as the claim is entered into the system, the response is generated almost instantly. "MAMA is not just a company that collects premiums. Our working methods will change. We are evolving with digital transformation," declared Fidimalala Emile Rakotoarimanana, chairman of MAMA's board of directors. Accessible from a smartphone or via the company's website, this application marks an important step in modernizing Madagascar's insurance market. A bet on efficiency and proximity with policyholders, at a time when digital technology is becoming essential in all financial services.